Question: Can Giant Animatronic be customized? 

Answer: Yes, we can customize, and you can come up with your own ideas, which will be designed and implemented by us.

Question: What is the length of customization and production cycle? 

Answer: The customized production cycle is 12-18 months, which does not include shipping time. In addition, the design phase may require an additional 1-3 months. 

Question: Is there anything in stock that can be rented? 

Answer: Giant Animatronic cannot be rented and can only be sold through customization. Other products can be rented, but it is recommended that you ask us for a schedule 2 to 3 months in advance, as it is very popular in China. 

Question: How is the shipping time calculated? 

Answer: The shipping time includes ATA certificate processing, cross-border transportation, local transportation, customs clearance and other steps. 

Question: Can the inflatable mold also be customized? 

Answer: Yes, the inflatable mold can be customized according to your requirements, and the shortest time for customization is 3 months. 

Question: Do you have any other business segments? 

Answer: Yes, we also provide various cultural tourism projects such as animation production, cultural tourism planning, dome theater, multimedia immersion hall, etc. 

Question: How to maintain the warranty time and the product after the warranty? 

Answer: The warranty period is one year. After the warranty expires, you can choose to pay an annual warranty, which includes a painting and maintenance. 

Question: How to deal with the damage caused by transportation? 

Answer: We will purchase shipping insurance, and our special personnel will be on site to inspect before each use.

Question: What is the general payment method for rental? 

Answer: The payment method for the lease depends on the situation, but it is generally recommended to pay 40% down payment after the contract is signed, another 40% before departure, and the remaining 20% before the product arrives at the rental site.